Privacy Policy of Peruvian Sunrise

Privacy Policy | Peruvian Sunrise

The following information provides a detailed breakdown of our privacy policy.

Furthermore, if you have any questions about Peruvian Sunrise's privacy policy, please contact us at +51 84 599005 (during office hours) or email us at info@peruvian-sunrise.com.

PURPOSE.

The purpose of this policy is to inform you about how Peruvian Sunrise (from this point onward referred to as "the Agency") protects and processes the personal data of clients, passengers, suppliers, tour operators, travel agencies, and employees collected through various physical or digital channels for all expressly stated purposes.

GENERAL INFORMATION.

The Agency is dedicated to providing services for individual and group travel by air, land, or sea, as well as organizing tours or excursions, managing accommodations, and engaging in any other tourism-related activities. During the course of its operations, the Agency collects, uses, manages, transfers, stores, and processes personal information about natural persons, such as name, identification number, phone number, email address, country of residence, and others, in a variety of physical and digital formats.

In accordance with Law No. 29733 - Personal Data Protection Law - and Code No. 003-2013-JUS, as well as the General Data Protection Regulation (GDPR EU 2016/679), the Agency is committed to ensuring and implementing measures for information security through international best practices, in terms of confidentiality, integrity, and availability of the personal data.

PURPOSES OF PERSONAL INFORMATION.

The Agency will use the personal information provided by the data subjects for the following purposes:

Passengers:

  • Provide contracted tourism services and products.
  • Contact the client during the delivery of contracted services and products.
  • Coordinate with suppliers, travel agencies, cruise lines, and hotels.
  • Send information to clients about the service and/or the regulations that must be followed during the service.
  • Respond to doubts, inquiries, and requests.
  • Provide tax authorities with payment receipts based on passport information and the Andean Migration Card (TAM).
  • Analyze and identify the expectations and preferences of travel agencies when purchasing tickets and services.

Workers and Employees:

  • Personal data is required to comply with current labor regulations and/or to develop HR and Talent Management projects such as payroll registration, employee attendance, recruitment, and commission payments, among others.
  • Ensure security by installing video surveillance throughout the premises.
  • Follow the policy and procedures outlined in the Anti-Money Laundering and Terrorist Financing Policy.

Tour Operators and Suppliers:

  • Manage payments for the requested services and products.
  • Contact regarding the delivery of the requested services and products.

MARKETING

  • We will use your information to notify you of future offers or to send you brochures or marketing materials designed to promote the Agency. We do not disclose, sell, trade, or rent your personal information to third parties for promotional purposes.
  • We use return email addresses to respond to emails that we receive. These addresses are not used for any other purpose and are not disclosed to third parties. If you do not wish to receive these emails, please unsubscribe by sending an email to info@peruvian-sunrise.com.

Customer Reviews

We post customer reviews on our website, which may include personally identifiable information such as the customer's name and image. We obtain customers' permission before publishing their reviews.

WEBSITE COOKIES

To provide a high level of service to our customers and improve user experience, the Agency collects certain information about website visitors via cookies. 

A cookie is a simple text file that a website server places on your computer or mobile device, and only that server can retrieve or read its contents. Read our complete cookie policy here.

VISITOR PRIVACY

  • We automatically collect certain information about your website usage via log files (e.g., browser type, page views, how the user entered and exited the site). This information is used to better understand our users and their use of the website, and it is not associated with personal information.
  • We also collect information when you fill out forms to contact us or book a travel product/service. This information is aggregated to improve our website's usability and functionality.
  • You can expect to receive communications from the website, such as newsletters, surveys, promotional offers, and special announcements. If you do not want to receive these communications, you can opt out by unchecking the checkbox on the "contact us" page above the "Submit" button before sending your request.
    We use a third-party email provider. If you decide you do not want to receive any more emails, you will find a UNSUBSCRIBE link in each email.

DATA PROTECTION POLICY

Peruvian Sunrise is aware of the security and privacy demands of business partners and customers. We treat all provided information as confidential.

  • By using our website or any of our services, you agree to the terms outlined below. If you disagree with how we use your information, please refrain from using our services.
  • We do not collect any information unless you provide it. You can browse our website without providing any personal information.
  • We take precautions to safeguard your information. When you enter sensitive information (such as your credit card number) on our registration or order forms, we encrypt it with secure socket layer technology (SSL).
  • We stick to generally accepted industry standards to protect personal information submitted to us, both during transmission and once received. No method of transmission over the Internet, or electronic storage, is completely secure. As a result, while we strive to use commercially acceptable methods to protect your personal information, we cannot guarantee its complete security.

Rights of Data Subjects

You have the right to see your personal information, correct it, delete it, and object to its processing. To exercise these rights, please contact us by email at info@peruvian-sunrise.com.

  • SECURITY

We use encryption to protect sensitive information transmitted online and offline. Only employees who require the information to perform a specific job (for example, billing or customer service) have access to personally identifiable information. The computers/servers that store personal information are kept in a secure environment.

UPDATES

Our privacy policy may change from time to time, and any changes will be posted on this page.

If you have any questions or concerns about our privacy policy, you can contact us via email at info@peruvian-sunrise.com or by calling our customer service number +51 845990057